Chase Bank Customer Complaint

by David Charlson
(West Des Moines, IA)

I've been a solid customer with Chase Bank since 2000 with a 6.9% rate. They jacked the rate up to 11.9% with no option to negotiate. I called them up and canceled the card. I don't care if it affects my credit score. By the way, this is the third credit card company to do this through no fault of my own.

These a**holes have so much control over a person's credit score. Someone who always pays there bills on time and has never defaulted on anything should not have to worry about the actions of these sorry f**kers affecting their credit. They need to "maintain profitability" on my account. Have they ever heard of reducing overhead, lowering costs, not spending gazillions on advertising? There is something seriously wrong with this country and the sh*t is hitting the fan!

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I hear ya loud and clear David! I am still outraged over my own hikes from Chase Bank Credit Card Services. As you said though, they're not the only bank doing this.

And clearly there is something wrong with our countries model for doing business. I guess these crooks got used to having huge amounts of spending money. Their CEO's may even have to cancel their Country Club memberships if we don't 'cough it up'! Ghastly!

I tell ya though. If we all band together and either 1) pay off our cards or 2) cancel the cards, they will be hurting! Maybe their companies will even fold. That would be the ultimate payback.

However, it won't solve the problem. In fact, it will probably make the economy worse than it is already. (If that's even possible!) That's the dilemma!

Equally as horrific, is the Senators in Washington pushing the stimulus package to over $900 billion, maybe even $1 trillion. Do these guys and gals have any clue how much money that is?

A better idea is to simply give every American a 'set amount' and to not give these idiots who run these companies a penny. After all, it's our money and our children's children's money they're talking about spending! Why should we bail them out, if we can bail out ourselves? We could pick and choose who we feel ought to get some of that money!

I have been studying Amazon's model. Why? Because in the midst of other companies closing their doors, Amazon was able to make good profits. Why? Because they started on a strategy and planned for success. Last year while other companies were folding, they were introducing new tools and strategizing. In other words, they saw the 'writing on the wall'. After all, the economy didn't tank overnight. This has been building for years!

Seems like good company structure. Maybe Chase Bank could use a few tips from Amazon!